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Where and when can you get advice?

Advice Line


Get help on the phone by phoning the Advice Line on 03444 111444.

Trained advisers will take your call any time between 10:00 and 16:00, Monday to Friday (except public holidays).

Drop-in Services


You can get face-to-face advice at our local centre:

Citizens Advice Welwyn Hatfield, 1st floor, Queensway House, Queensway, Hatfield, Herts, AL10 0LW.

Our drop-in services are available 09:30 – 14:00 on Mondays, Tuesdays and Thursdays (except public holidays).

Please come as early as you can and bring any relevant paperwork.

We will try to provide information and advice to help you at this time, or we may make an appointment or call-back for you to get further help.

Alternatively, you can get help online from Citizens Advice.